The Difference Between Types of Insurance Agents

Those insurance commercials on TV can be so amusing, but when it really comes down to it, which kind of insurance agent do you want?  Let’s take a look.

There are three types of insurance agents:  independent, captive and direct through the internet.  Our post “Why should you choose an independent insurance agent over online insurance?” explains why getting insurance online may not be your best choice.

A “captive agent” works for just one insurance company.  The benefit is that they are very well-trained in their company’s products, and they usually will know fairly quickly if you qualify for a particular product. They also generally offer good customer service as well. They will be able to answer your insurance-related questions and help guide you through purchasing a policy. On the other hand, they are limited in options that they can provide to you, because they can offer products from only one insurance company.

Why an Independent Agent is the Best Choice

An independent agent stands out from the rest. Because they do not have an exclusive relationship with one company, they do not have the limitations of online insurance or a captive agent.  The result is you get more from an independent agent.

  • They can provide quick quotes across multiple insurance companies to help you find the best rate.
  • Based on their experience and knowledge, they can advise you about the differences between companies as well as the benefits of each insurance company so that you can choose the one that balances the coverage you want with the rate you can afford.
  • You get personalized service centered around your needs and wants.
  • If you need multiple policies (such as auto, home, and life), you are not limited to one company for all your insurance needs. Your independent insurance agent can provide you with information about your options so that you can make the best choice for which company or companies will provide your insurance.

We would like to help you!

We would love to answer any questions you may have or to provide a quote for you. For questions, please give us a call at 865-922-3111 or click here and fill out our contact form. One of our experienced agents will contact you as quickly as possible.  If you prefer, you can click any of the links under “Quotes and Information” (in the upper menu bar) to receive a free quote.

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